Designing and enabling a BPM infrastructure in your organization is a serious challenge. Here is a subset of the activities you can delegate to Syntegix: You sponsor while we take in charge the ground work.
- Document your processes
- Model the processes
- Publish the processes
- Map objectives, processes, KPI, risks, costs
- Enforce your processes
- Define and setup KPI
- Develop, schedule and manage training sessions
- Conduct ad-hoc audits
- Creation of a Center of Excellence
- Hire and manage the BPM dedicated resources
- Manage the CoE objectives and performances
- Design and implement the informational environment
- Tools (BPM Suite) selection
- Requirements gathering
- RFI/RFP preparation
- BPMS providers relationship management
- Tools administration
- Deployment and availability management
- Related servers/client hardware management
- Information system maintenance
- Data repository
- Metrics and reports (dashboard) management
- Update and patch management